Terms of service
TERMS AND CONDITIONS
Effective Date: May 9, 2026
Website: bohobrown.com
Business Name: Boho Brown
Location: Kearny, New Jersey
Welcome to Boho Brown. These Terms and Conditions ("Terms") govern your use of our website and purchase of products from bohobrown.com. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.
1. ACCEPTANCE OF TERMS
By placing an order, creating an account, or using any part of our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies posted on our website.
2. AI-GENERATED IMAGERY DISCLOSURE
IMPORTANT NOTICE ABOUT WEBSITE CONTENT
Boho Brown uses AI-generated images for product photography, model photography, and other visual elements throughout our website. These images are created using artificial intelligence technology and may feature AI-generated models, backgrounds, and styling.
While we strive for accuracy in representing our products, please note:
- Product models shown in photographs are AI-generated and do not represent real individuals
- Colors, textures, and styling in AI-generated images are representative but may vary slightly from the actual product
- Product dimensions, materials, and specifications are detailed in product descriptions and should be your primary reference
- Actual products may differ in appearance from AI-generated imagery due to lighting, screen settings, and manufacturing variations
If you have questions about any product's actual appearance, materials, or specifications, please contact us at helpline@bohobrown.com before purchasing.
3. PRODUCT INFORMATION AND DISCLAIMER
3.1 Third-Party Products
Important: Boho Brown is a retailer, not a manufacturer. We source and curate fashion products from various third-party manufacturers, designers, and suppliers. We do not manufacture the products we sell.
3.2 Product Descriptions
We make every effort to display our products accurately, including colors, materials, and specifications. However:
- Product images (including AI-generated images) are for illustration purposes
- Actual colors may vary due to screen settings and lighting
- Product specifications are provided by manufacturers and suppliers
- We cannot guarantee that your device will accurately display colors or textures
3.3 Product Availability
All products are subject to availability. We reserve the right to discontinue any product at any time. Pricing and availability are subject to change without notice.
4. PRODUCT LIABILITY AND SAFETY
4.1 Not the Manufacturer
Boho Brown is a retailer and reseller of fashion products manufactured by third parties. We are not responsible for manufacturing defects, design flaws, or inherent product defects. Any claims related to product defects should be directed to the original manufacturer where applicable.
4.2 Product Inspection and Quality Checks
While we conduct reasonable quality inspections on products before sale, we cannot guarantee that products are free from all defects. We encourage customers to inspect products upon receipt and report any issues immediately.
4.3 Use at Your Own Risk
Fashion products, including shoes with heels, clothing with embellishments, jewelry with pins or clasps, and items with structural components, carry inherent risks. By purchasing and using these products, you acknowledge and accept these risks.
4.4 Care Instructions
Products may include care instructions, wear guidelines, or safety recommendations. It is your responsibility to follow these instructions. Failure to do so may result in damage or injury for which Boho Brown is not liable.
4.5 High-Risk Items
Certain products carry specific risks, including but not limited to:
- Heeled shoes: Risk of ankle injuries, falls, or heel breakage
- Clothing with embellishments: Risk of pins, beads, or metal components becoming loose or causing injury
- Jewelry: Risk of allergic reactions, skin irritation, or breakage
- Structured garments: Risk of seam failure or material wear
You assume all risk associated with wearing and using these products.
5. LIMITATION OF LIABILITY
CRITICAL LEGAL PROTECTION
TO THE FULLEST EXTENT PERMITTED BY LAW, BOHO BROWN, ITS OWNERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:
- Your use of products purchased from bohobrown.com
- Product defects, malfunctions, or failures (including but not limited to broken heels, loose embellishments, material defects, or structural failures)
- Personal injury, property damage, or any other harm resulting from product use
- Errors or omissions in product descriptions or AI-generated imagery
- Reliance on product information, reviews, or recommendations
OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT IN QUESTION.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. You may have additional rights that vary by state.
6. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Boho Brown, its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of products purchased from us
- Your violation of these Terms
- Your violation of any third-party rights
- Any injuries or damages resulting from product use
7. RETURNS AND REFUNDS
7.1 Return Policy
We accept returns within 30 days of delivery for items that are:
- Unworn, unwashed, and in original condition
- In original packaging with all tags attached
- Free from damage, stains, or alterations
7.2 Non-Returnable Items
The following items cannot be returned for hygiene and safety reasons:
- Swimwear, lingerie, and intimate apparel
- Earrings and body jewelry
- Items marked as "Final Sale"
- Customized or personalized items
7.3 Defective Products
If you receive a defective or damaged product, please contact us within 7 days of delivery at helpline@bohobrown.com with photos of the defect. We will assess the issue and provide a refund, replacement, or store credit at our discretion.
7.4 Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method.
7.5 Refund Processing
Refunds will be processed within 7-10 business days of receiving your return. Refunds will be issued to the original payment method.
8. PRICING AND PAYMENTS
8.1 Pricing
All prices are listed in U.S. dollars (USD) and are subject to change without notice. We reserve the right to correct pricing errors.
8.2 Payment Methods
We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment processing is handled by third-party payment processors.
8.3 Sales Tax
Applicable sales tax will be charged based on your shipping address and local tax laws.
9. SHIPPING AND DELIVERY
9.1 Shipping Methods
We offer various shipping methods at checkout. Delivery times are estimates and not guaranteed. Boho Brown is not responsible for shipping delays caused by carriers, weather, or other events beyond our control.
9.2 International Shipping
We currently ship within the United States only. International shipping may be available in the future.
9.3 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
10. INTELLECTUAL PROPERTY
10.1 Website Content
All content on bohobrown.com, including text, graphics, logos, images (including AI-generated images), and software, is the property of Boho Brown or its content suppliers and is protected by U.S. and international copyright laws.
10.2 AI-Generated Content Rights
AI-generated images and content created for Boho Brown are owned by Boho Brown. You may not reproduce, distribute, or use any content from our website without express written permission.
10.3 Trademarks
Boho Brown and our logo are trademarks of Boho Brown. You may not use our trademarks without prior written consent.
11. USER ACCOUNTS
11.1 Account Creation
You may create an account to track orders and save preferences. You are responsible for maintaining the confidentiality of your account credentials.
11.2 Account Security
You are responsible for all activity under your account. Notify us immediately if you suspect unauthorized access.
11.3 Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
12. PRIVACY AND DATA COLLECTION
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
13. PROHIBITED ACTIVITIES
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
- Transmit viruses, malware, or harmful code
- Scrape, copy, or reproduce website content without permission
- Use automated systems (bots) to access our website
- Impersonate another person or entity
- Make fraudulent purchases or chargebacks
14. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of third-party sites. Use them at your own risk.
15. DISCLAIMER OF WARRANTIES
OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
- Our website will be uninterrupted, secure, or error-free
- Products will meet your specific requirements
- Product descriptions or AI-generated images are completely accurate
- Defects will be corrected
16. GOVERNING LAW AND DISPUTE RESOLUTION
16.1 Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law provisions.
16.2 Jurisdiction
Any disputes arising out of or related to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the state and federal courts located in Hudson County, New Jersey.
16.3 Informal Resolution
Before filing any legal action, you agree to attempt to resolve disputes informally by contacting us at helpline@bohobrown.com.
17. MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Effective Date." Your continued use of our website after changes constitutes acceptance of the modified Terms.
18. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Boho Brown.
20. CONTACT INFORMATION
Boho Brown
Location: Kearny, New Jersey
Email: helpline@bohobrown.com
Website: bohobrown.com
For questions about these Terms, product liability, returns, or any other concerns, please contact our support team. We are here to help.
By using bohobrown.com and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.