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We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All transactions are secured with SSL encryption for your safety.
Absolutely. We use industry-standard SSL encryption and secure payment gateways. We never store your complete payment information on our servers.
Orders can be modified or cancelled within 1 hour of placement. After that, orders enter processing and cannot be changed. Please contact us immediately at helpline@bohobrown.com if you need to make changes.
Yes! Digital gift cards are available and make perfect gifts for the free spirits in your life. They never expire and can be used on any purchase.
Yes! You'll receive an email confirmation immediately after placing your order, followed by a shipping confirmation with tracking information once your order ships.
We offer free shipping on all orders, both domestic and international. No minimum purchase required!
Please note that these are estimated timeframes and may vary during peak seasons or holidays.
Yes! We ship to customers worldwide. International shipping is free and typically takes 10–14 business days.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package's progress.
We accept returns within 14 days of delivery. Items must be unworn with original tags attached. Customer is responsible for return shipping costs.
Email us at helpline@bohobrown.com with your order number and reason for return. We'll provide you with return instructions and our return address.
Yes! Exchanges are free. If you need a different size or color, just let us know and we'll send the replacement at no extra shipping cost.
Once we receive your return, refunds are processed within 3–5 business days to your original payment method.
Most items can be returned, but final sale items, intimate apparel, and earrings cannot be returned for hygiene reasons.
No, you can check out as a guest. However, creating an account lets you track orders, save items to your wishlist, and checkout faster on future purchases.
Click "Forgot Password" on the login page and enter your email. We'll send you a secure link to reset your password.
Yes. We take data privacy seriously and use encryption to protect your information. We never sell your data to third parties. See our Privacy Policy for details.
Yes. If you'd like to delete your account, please contact us at hello@bohobrown.com and we'll process your request within 3 business days.
If you didn't find the answer you were looking for, we're here to help! Contact us at hello@bohobrown.com and we'll respond within 3 business days (Monday to Friday, 9 AM – 5 PM EST).
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